Premium Virtual Operations & Executive Support · Texas

Your business,
running at its
highest level.

We provide the operational structure, executive coordination, and client support that growing businesses need — delivered by a team that treats your business like their own.

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Built for

Consultants Founders Executives Private Practice Owners

Why clients choose us

Executive trained

Both founders bring corporate executive and operations backgrounds — strategic partnership, not task management

100% retainer

Consistent, predictable support with a clear monthly scope — proactive rather than reactive

U.S.-based

You work with Jessie and Lauren directly — no outsourcing, no junior handoffs, no offshore teams

Reserve your consultation →

You may be ready for support if…

These sound like
your week.

Most of our clients reach us when operational weight has started costing more than it should — in time, focus, and momentum.

Your inbox runs the day

You start every morning reacting instead of leading. Email and messages determine your priorities before you can.

Important things slip

Follow-up, client check-ins, and project milestones fall through the cracks when you're the only one watching them.

You work at night

Administrative tasks have migrated to evenings and weekends — the only time no one else is making demands on you.

Nothing is organized

Client information, project details, and communications live in too many places. Finding anything takes longer than it should.

Projects stall without you

Work only moves when you push it. The moment your attention shifts, momentum disappears and deadlines quietly slip.

Your real work waits

You know exactly what would move the business forward — but you can never quite get to it. Operations always come first.

What We Handle

Three service areas.
One trusted partner.

We deliver premium operations support across three structured areas — each designed to remove specific operational weight and give you back the time and clarity your business needs to grow.

Executive Operations

Protect your time and reduce daily friction with clearer communication, stronger schedule coordination, and more consistent follow-through across everything that requires your attention.

What clients gain

More room to lead and think strategically
Fewer dropped details and missed follow-ups
A steadier, more protected weekly rhythm
Cleaner calendar with less meeting friction

Available in all retainer tiers

Client & Relationship Coordination

Create a smoother client experience with better follow-up, cleaner handoffs, and more organized relationship management from first inquiry through ongoing partnership.

What clients gain

Better responsiveness without more effort
Fewer missed opportunities and dropped leads
A more professional client-facing experience
CRM and pipeline kept current and usable

Momentum & Partner tiers

Project & Workflow Coordination

Keep important work moving with clearer visibility, ownership, and accountability across projects, vendors, team workflows, and deadlines that otherwise depend entirely on you.

What clients gain

Projects that move even when you're not watching
Stronger follow-through and deadline tracking
Less operational drag across your whole business
SOPs and systems that reduce recurring overhead

Partner tier

The Process

Working with us is
designed to be easy.

Most clients are fully operational within their first week. Here is how we get there together — without the friction that usually comes with onboarding a new partner.

Complete the intake

An 8-minute questionnaire that gives us context on your business, your biggest operational challenges, and what you most need support with.

Discovery consultation

A focused 20-minute call with Jessie or Lauren directly. We listen first, then confirm fit, scope, and the specific outcomes you are hiring for. No pressure, no pitch.

Your custom proposal

We deliver a tailored proposal within 48 hours — including the specific scope, service tier, and how we would structure support around your actual needs.

Structured onboarding

We learn your systems, your rhythm, and your priorities. Onboarding is guided and intentional — not a scramble. Most clients feel the difference within the first week.

Why Cousins Collective

Built by professionals.
Built for professionals.

Executive Backgrounds

Jessie and Lauren bring experience in executive operations, business development, program management, and organizational coordination. You get a partner who understands how decisions get made at the leadership level — not someone learning it alongside you.

Consistent Retainer Model

Retainer-based support means we show up consistently, proactively, and with full context. There is no re-explaining your business every month. We learn your world and operate inside it — the way a trusted internal partner would.

Direct Delivery. No Handoffs.

All support is delivered by Jessie and Lauren directly. No outsourcing, no junior team members, no offshore staffing. When you work with Cousins Collective, you work with the people who built it — every single time.

Investment

Retainer tiers built
around your needs.

Structured to grow with your business — start with focused executive support and expand as your operational needs evolve.

Launch

Focused executive support for one core operational area

$1,200/mo

per month · month-to-month

Inbox and calendar management
Communication flow and follow-up
Meeting prep and priority tracking
Weekly operational rhythm support
Dedicated point of contact

Get started →

Two cousins.
One shared mission.

We built Cousins Collective because we watched brilliant consultants, founders, and business owners spend their most valuable hours on work that was never supposed to be theirs: managing inboxes, chasing follow up, coordinating schedules, and handling the details that pull leaders away from the work only they can do.

We are based in Texas, serve clients nationally, work exclusively on retainer, and are deeply invested in the long game of every client we take on. We create the operational rhythm that helps your business run without everything depending on you.

When you work with Cousins Collective, you work with us directly — every time. That is not a marketing statement. It is how we operate.

Who we serve

Executives & Business Leaders
Consultants & Private Practice Owners
Founders & Entrepreneurs
Healthcare & Wellness Professionals
Real Estate & Professional Services

Jessie Forbes

Co-Founder · Operations Lead

Jessie brings experience in executive operations, program management, and coordination across departments and teams. She helps leaders create structure around communication, priorities, projects, and consistent follow through so work moves with more clarity and less friction. Known for her calm, organized approach and her ability to connect broader priorities with the specific details needed to move them forward.

jessie@cousinscollective.net

Lauren Bazan

Co-Founder · Client Success Lead

Lauren brings a warm, attentive approach to client support and operational coordination. She helps busy professionals stay organized, prepared, and supported through communication, scheduling, timely follow up, and coordination that happens quietly in the background. Known for her steady, approachable style and her ability to make clients feel supported while keeping important details moving.

lauren@cousinscollective.net

FAQ

Questions we hear
most often.

We know hiring an operational partner is a real decision. These answers are meant to give you the clarity to make it with confidence.

What makes Cousins Collective different from a virtual assistant?

The difference is in scope, structure, and mindset. A virtual assistant typically executes tasks you assign. Cousins Collective operates as an ongoing operational partner — we learn your business, anticipate what needs to happen, and bring consistent follow-through without requiring you to manage us.

We work on retainer, which means we show up every week with context, continuity, and a clear understanding of your priorities. The result is support that actually lifts the operational weight rather than adding another layer for you to manage.

Who is Cousins Collective the right fit for?

Our best clients share a few things in common: they are excellent at their core work, they have grown to a point where operations are consuming time that should be going elsewhere, and they are ready for a consistent partner rather than a task-based vendor.

We work well with independent consultants managing multiple client relationships, founders and entrepreneurs scaling past what one person can manage, private practice owners in healthcare or professional services, and executives who need high-trust, discreet operational support.

If your business has real communication volume, active client relationships, and projects that need someone keeping them moving — we are likely a strong fit. Our intake questionnaire helps confirm this before any commitment is made.

Do you work hourly?

Our services are retainer-based. This structure allows us to operate proactively rather than reactively — we are not waiting to be asked. You get consistent, predictable support with a clear monthly scope, and we get the context and continuity to actually serve you well.

Can you manage my inbox and calendar?

Yes. Inbox and calendar management are core to our Executive Operations service and are available in every retainer tier. This includes triage, scheduling, response drafting, follow-up tracking, and weekly priority support — structured around how you actually work, not a generic template.

Do you work with clients outside Texas?

Yes. Cousins Collective is based in Texas and serves clients nationally across the United States. All support is delivered remotely and is fully location-independent. Where you are has no bearing on the quality or structure of the support you receive.

How quickly can we get started?

Most clients move from consultation to active support within their first week. After your discovery call we deliver a tailored proposal within 48 hours, and structured onboarding begins from there. We review your intake questionnaire before the call so nothing is wasted on background.

What does the commitment look like?

All retainers are month-to-month with 30 days notice. We believe our work should earn your continued investment every month — not lock you into something that stops serving you. Most clients stay for the long term because the support becomes a structural part of how their business operates.

Your business,running at itshighest level.

These sound likeyour week.

Three service areas.One trusted partner.

Working with us isdesigned to be easy.

Built by professionals.Built for professionals.

Retainer tiers builtaround your needs.

Two cousins.One shared mission.

Questions we hearmost often.

Your business is ready.Let's build the support around it.

Your business,
running at its
highest level.

These sound like
your week.

Three service areas.
One trusted partner.

Working with us is
designed to be easy.

Built by professionals.
Built for professionals.

Retainer tiers built
around your needs.

Two cousins.
One shared mission.

Questions we hear
most often.

Your business is ready.
Let's build the support around it.